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IGLS respects the privacy of anyone who uses the IGLS website. We gather important information from our visitors and customers and this privacy notice tells you why we collect personal information and how we use and secure that information.

We collect information in different ways:

  • Basic information about visitors to our website

  • Information about people who apply for and book any of our services

  • Information about people who apply for vacancies


We may change this policy from time-to-time, so please check this page occasionally to ensure you're still happy with the policy. By using the website, you're agreeing to the terms within this policy. We are committed to preserving the privacy of all visitors to our website and do not disclose personal data of our users to third-parties.


What information do we collect?

Website Analytics

When someone visits our website we use a third-party service, Google Analytics, to collect standard internet information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site and what terms are used to find information. This information is only processed in a way which does not identify anyone.

Event registrations

When you register for, or attend, one of our events we will ask you to complete some basic information regarding your name, contact details and subject areas/service you are interested in booking and studying. At the time of requesting the information your consent to process this data will be sought.

Course applications

The personal information you provide when applying for a course is passed to the relevant partner training provider, who will in turn share your information with Skills Funding Agency and the Greater London Authority or the relevant funder as applicable. Where necessary it is also shared with the Department for Education and Education Funding Agency. This information is used by these government departments to meet their statutory responsibilities. The information you provide may also be shared with other organisations for education, training, employment and well-being related purposes, including for research. 


We receive and store information through users submitting HTML forms, and we use it only for the purpose contact was made, normally to contact and initiate a discussion about our courses and services. We do not and will not use this information for any other purpose.

Phone calls

To maintain customer service standards, and assist in staff training, we may record and monitor incoming telephone calls. The information you supply will enable us to assist you with your enquiry and provide you with the best possible service. It could also enable us to contact you, where necessary, to follow up any questions you may have.


We would like to send you information about our range of courses, and other services that we offer, which we feel may be of interest to you. If you have consented to receive promotional information from us, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.  If you no longer wish to be contacted for marketing purposes, you can opt out at anytime by clicking the unsubscribe link on the messages you receive.

We will not share your information for marketing purposes with third-party organisations outside of the Adult Learning & Skills Service.

Other websites

This website may contain links to third-party websites and partner sites. We do not control and are not responsible for, the collation of any personal information by third parties whose privacy policy is different to ours. We encourage you to read the privacy statements on the other websites you visit.



Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

Like many websites, we also obtain certain types of information when your web browser, or advertisements and other content served by or on behalf of IGLS on other websites. This information is used to provide measurement services. For further information visit You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result. 

The IGLS website stores Google Analytics cookies, which are essential for Google Analytics and this provides us with extremely valuable information about the use of our website. The data is stored anonymously and includes no sensitive data - the most 'sensitive' data that could be extracted may well be the average number of daily hits to our homepage and how that changes over time - this data poses no risk or threat to the users of the website but is very helpful for us.

Cookie names: __utma, __utmb, __utmc, __utmz. Find out more about Google's privacy policy and safeguards. We embed videos from our official YouTube channel. YouTube stores cookies to help with collecting analytics about the use of its videos as well as to ensure effective performance and storing settings such as volume level.


Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or by post to: Kemp House, 152 -160, City Road, London, England, EC1V 2NX. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Changes to our privacy policy

We keep our privacy notice under regular review, and we will place any updates on this webpage.


Education and Skills Funding Agency (ESFA) Privacy Notice

We work in partnership with training providers, who receive funding from ESFA. This privacy notice is issued by the Education and Skills Funding Agency (ESFA), on behalf of the Secretary of State for the Department of Education (DfE). It is to inform learners how their personal information will be used by the DfE, the ESFA (an executive agency of the DfE) and any successor bodies to these organisations.

For the purposes of relevant data protection legislation, the DfE is the data controller for personal data processed by the ESFA. Your personal information is used by the DfE to exercise its functions and to meet its statutory responsibilities, including under the Apprenticeships, Skills, Children and Learning Act 2009 and to create and maintain a unique learner number (ULN) and a personal learning record (PLR). Your information will be securely destroyed after it is no longer required for these purposes.

Your information may be used for education, training, employment and well-being related purposes, including for research. The DfE and the English European Social Fund (ESF) Managing Authority (or agents acting on their behalf) may contact you in order for them to carry out research and evaluation to inform the effectiveness of training. Your information may also be shared with other third parties for the above purposes, but only where the law allows it and the sharing is in compliance with data protection legislation.

Further information about use of and access to your personal data, details of organisations with whom we regularly share data, information about how long we retain your data, and how to change your consent to being contacted, please visit:

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